Customer Service Seminar
As an industry-wide ___(1)___ in customer satisfaction and sales, Harold Gottlieb knows exactly ___(2)___ to get your employees to keep customers in your store and make the most of it. Mr. Gottlieb has a degree in psychology, with a focus on consumer psychology. This degree, as well as being director of marketing at Alton for over 10 years, has helped him understand the minds of customers.
___(3)___, he has developed several methods of teaching store staff how to talk to customers and has organized seminars to help spread this knowledge. He holds over 100 seminars nationwide per year. ___(4)___. Because of high demand, space at these sessions is limited. A few spots are still available for his August 10 and 13 sessions.
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