대화를 주의 깊게 듣고 정답을 선택하십시오.
1.
What problems are the speakers discussing? (A) Their seats are already taken. (B) Their seats are far apart. (C) Their flight is delayed. (D) Their meeting was canceled.
2.
What does Dennis say he needs to do during the flight? (A) Write an e-mail (B) Have a meal (C) Make a call (D) Speak with his colleague
3.
What does the woman offer to do? (A) Pay for his seat (B) Buy the person a drink (C) Share a car (D) Turn off the light
4.
What is most likely the man's job? (A) An airline representative (B) A shop clerk (C) A doctor (D) A hotel clerk
5.
What is the fee for? (A) Placing a security deposit (B) Registering for a membership (C) Missing a credit card payment (D) Canceling a booking late
6.
What does the man say he needs? (A) A claim form (B) A current phone number (C) A proof of identity (D) A new credit card
7.
Where most likely are the speakers? (A) A travel agency (B) A conference center (C) An airport (D) A hotel
8.
What does the man imply when he says: "Yesterday was my first day"? (A) He used to work at a hotel. (B) He has never been to Toronto before. (C) He has never booked a hotel before. (D) He is unsure of some hotel facilities.
9.
What is mentioned about the Delarosa Hotel? (A) It is holding a conference. (B) It has a business center. (C) It is completely full. (D) It is having a promotion.
10.
Where will the man be next week? (A) New York (B) Chicago (C) Detroit (D) Philadelphia
11.
What does the woman suggest? (A) Planning a conference (B) Visiting a museum (C) Extending his trip (D) Postponing a meeting
12.
What will the man likely do? (A) Ask the woman to go along with him (B) Take a vacation after the conference (C) Cancel his trip to the conference (D) Change the hotel where he will stay
13.
What problem is mentioned with the bill? (A) It had the wrong name on it. (B) It is missing her membership number. (C) A payment method was declined. (D) An item was wrongly charged.
14.
Look at the graphic. How much will be removed from Ms. Middleton's bill? (A) $500 (B) $120 (C) $90 (D) $80
15.
What does the woman mention about her visit to the spa? (A) She had to cancel at the last minute. (B) She went right before dinner. (C) She thought it would be longer. (D) She had to leave quickly.