전화 메시지 듣기 연습

1.

Which of the following information can a caller hear from the automated system?
(A) Medical advice
(B) Business hours
(C) A hospital's location
(D) Prescription details

2.

When is emergency treatment available?
(A) Anytime at Dr. Fitzroy's office
(B) During office hours only
(C) After office hours
(D) Anytime at Pinehurst Hospital

3.

Why are the callers directed to a website?
(A) So they can make a scheduling change
(B) So they can speak with a nurse
(C) So they can file a prescription
(D) So they can submit a question

4.

What is the purpose of the telephone message?
(A) To announce a show cancellation
(B) To inform customers of a language option
(C) To help customers book tickets
(D) To list movie show times

5.

What are the callers required to do for tickets?
(A) Pick them up 50 minutes before showtime
(B) Arrive early at the theater to pick them up
(C) Request refunds in person
(D) Press 0 to make a booking

6.

What does the speaker imply when he says: "There are no exceptions"?
(A) Refunds can be given 24 hours before the show.
(B) There are no restrictions on refunds.
(C) Refunds are not allowed at all.
(D) Refunds are available up to showtime.

7.

Where does the speaker most likely work?
(A) At a car dealership
(B) At a travel agency
(C) At a computer store
(D) At a car repair shop

8.

What does the speaker mention about another worker?
(A) He specializes in electrical problems.
(B) He only works one day a week.
(C) He found a problem with the engine.
(D) He works at several branches.

9.

Why does the speaker ask the listener to call him?
(A) To receive location directions
(B) To discuss the pickup time
(C) To discuss additional repairs and costs
(D) To discuss the listener's availability

10.

Which department is the listener probably applying for?
(A) Legal
(B) Personnel
(C) Finance
(D) Design

11.

What problem is mentioned in the message?
(A) Some documents are missing.
(B) The applicant isn't qualified.
(C) The wrong form has been sent.
(D) A form has been left blank.

12.

According to the speaker, when might the listener be contacted?
(A) Monday
(B) Tuesday
(C) Thursday
(D) Friday

13.

What is the purpose of the call?
(A) To book a seminar room
(B) To advertise a special promotion
(C) To promote a sales seminar
(D) To confirm a prior booking

14.

Who most likely is leaving the message?
(A) A resort customer
(B) A sales clerk
(C) A reservation clerk
(D) A conference speaker

15.

Look at the graphic. How far in advance was the venue booked?
(A) One month
(B) Two months
(C) Six months
(D) One year

16.

What does the listener own?
(A) A restaurant
(B) A real estate agency
(C) A florist shop
(D) A shopping mall

17.

What concern does the speaker mention about the property on Hampton Drive?
(A) It's too inconvenient.
(B) It does not get much natural light.
(C) There is too much noise.
(D) The rent is too high.

18.

Look at the graphic. Which property will the listener most likely rent?
(A) 52 Cobbler Street
(B) 601 Smithwick Drive
(C) 111 Freiberg Street
(D) 21 Hampton Drive