Test duration: 120 minutes
LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.
PART 1
Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
Statement (C), “They’re sitting at a table,” is the best description of the picture, so you should select answer (C) and mark it on your answer sheet.
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PART 2
Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.
7. Choose one correct answer.
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PART 3
Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.
32.
What is the woman preparing for? (A) A holiday raffle (B) A grand opening (C) A retirement party (D) A charity event
33.
What does the man say he can do? (A) Rush an order (B) Apply a discount (C) Include some free samples (D) Set up a product display
34.
What does the woman ask about? (A) Payment methods (B) Store hours (C) Return policies (D) Color options
35.
What most likely is the woman’s profession? (A) Sound engineer (B) Travel agent (C) Actor (D) Musician
36.
Why is the man calling? (A) To ask the woman for a favor (B) To offer the woman a job (C) To purchase some tickets (D) To recommend a colleague
37.
According to the woman, what might cause a problem? (A) A billing error (B) A schedule conflict (C) A visa requirement (D) A mechanical failure
38.
What kind of event is taking place? (A) A trade show (B) A job fair (C) A fund-raiser (D) A grand opening
39.
According to the man, what did a client request? (A) Projection equipment (B) Vegetarian meals (C) Additional parking (D) An earlier start time
40.
What will Fatima do next? (A) Locate some keys (B) Process a payment (C) Make a phone call (D) Check some seating arrangements
41.
Where is the conversation most likely taking place? (A) At a vegetable farm (B) At an electronics store (C) At a motorcycle repair shop (D) At a grocery store
42.
What does the woman ask the man to do? (A) Describe a phone (B) Show a receipt (C) Contact a manufacturer (D) Speak to a mechanic
43.
What information does the woman give the man? (A) The price of an item (B) The name of a supervisor (C) The location of a product (D) The size of an order
44.
What field do the speakers most likely work in? (A) Accounting (B) Engineering (C) Education (D) Agriculture
45.
Why does the man say: “It won’t take that long”? (A) To request the woman’s permission (B) To convince the woman to meet (C) To decline an invitation (D) To express surprise about a decision
46.
What does the woman say she will do after work? (A) Pack for a business trip (B) Go to a dental appointment (C) Pick up a food order (D) Attend a retirement party
47.
According to the woman, what do the results of a survey indicate about a company? (A) It should create an employee award. (B) It should provide free transportation. (C) Its employees are happy with a training program. (D) Its employees are concerned about the environment.
48.
What does the man say he did recently? (A) He accepted a job offer. (B) He read an article. (C) He downloaded a schedule. (D) He met a sales goal.
49.
What does the woman suggest? (A) Hiring a consultant (B) Changing a venue (C) Modifying a production process (D) Recruiting volunteers
50.
What type of event did the woman attend? (A) A theater performance (B) A grand opening (C) A professional conference (D) A retirement party
51.
What does the woman imply when she says: “That’ll be quite challenging”? (A) She wants to apply for a new position. (B) She does not think she can meet a deadline. (C) She will need additional funding for a project. (D) She admires a colleague’s plan.
52.
What does the woman say she will do now? (A) Speak with her assistant (B) Print out her resume (C) Order some food (D) Make travel arrangements
53.
Why is the man calling the Springfield Community Center? (A) He is looking for a backpack. (B) He is researching a historical place. (C) He is asking about a meeting space (D) He is interested in joining a club.
54.
What does the woman warn the man about? (A) A busy time of the month (B) An early store closing (C) The cost of an event (D) A missing document
55.
What does the man ask about using? (A) A library (B) A message board (C) A mobile phone (D) A projector
56.
Who most likely is the woman? (A) A cafeteria manager (B) A hotel receptionist (C) A laboratory technician (D) An interior designer
57.
Why will the woman visit the man’s business this afternoon? (A) To perform an inspection (B) To select a product (C) To learn a new skill (D) To interview for a job
58.
What does the man recommend that the woman bring? (A) Some measurements (B) Some photographs (C) A handbook (D) A business card
59.
Who most likely are the program participants? (A) Sales recruiters (B) Prospective clients (C) Building inspectors (D) Management trainees
60.
What does the man ask about? (A) An office location (B) A budget amount (C) A length of time (D) A list of attendees
61.
How should the participants communicate a request? (A) By making a phone call (B) By speaking with Ms. Park (C) By sending an e-mail (D) By filling out a form
62.
What kind of products does the woman’s store sell? (A) Kitchen appliances (B) Sporting goods (C) Luggage (D) Bathroom furnishings
63.
Look at the graphic. Which model will the man buy? (A) Country (B) Classic (C) Premier (D) Deluxe
64.
What is the man concerned about? (A) A price (B) A warranty (C) The installation (D) The quality
65.
What type of business is the woman calling? (A) A catering company (B) A laundry service (C) A flower shop (D) A furniture store
66.
What does the man say his company is known for? (A) Its prices (B) Its locations (C) Its reliability (D) Its products
67.
Look at the graphic. What time will the delivery be made? (A) 6:00 A.M. (B) 7:00 A.M. (C) 8:00 A.M. (D) 9:00 A.M.
68.
Why does the man want to change an appointment? (A) His car broke down. (B) He has to attend a meeting. (C) He has a family event. (D) He has to wait for a delivery.
69.
Look at the graphic. Who will the man see on Friday? (A) Dr. Fontana (B) Dr. Miller (C) Dr. Smith (D) Dr. Yang
70.
What will the man most likely do next? (A) Answer some questions (B) Visit a website (C) Make a payment (D) Drive to an office
PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
71.
Who are the listeners? (A) Residents in an apartment building (B) Employees in an office building (C) Visitors to a historical site (D) Guests in a hotel
72.
What service does the speaker say will be unavailable? (A) Telephone (B) Electric (C) Water (D) Natural gas
73.
According to the speaker, why should the listeners go online? (A) To download software (B) To check for status updates (C) To register a complaint (D) To view a price list
74.
Where does the announcement most likely take place? (A) At a train station (B) At a convention center (C) At a restaurant (D) At an outdoor market
75.
According to the speaker, what should customers be told? (A) The Wi-Fi is not working. (B) A room is closed for renovations. (C) A schedule has been changed. (D) An item is unavailable.
76.
What does the speaker encourage the listeners to do? (A) Work together (B) Arrive early (C) Take extra shifts (D) Greet customers
77.
Who most likely are the listeners? (A) Building contractors (B) Potential investors (C) Fashion models (D) News reporters
78.
What type of clothing does the company sell? (A) Swimwear (B) Hats (C) Business suits (D) Athletic shoes
79.
What does the speaker’s company hope to purchase? (A) A new software program (B) A larger storage facility (C) Some delivery trucks (D) Some manufacturing equipment
80.
What industry do the listeners most likely work in? (A) Construction (B) Retail (C) Energy (D) Broadcast
81.
What does the speaker imply when he says: “But there is a lot of paperwork to fill out”? (A) The listeners may have to work overtime. (B) The listeners will not begin work immediately. (C) A permit will be difficult to obtain. (D) Additional help is needed for a project.
82.
What will the speaker do next? (A) Take some photographs (B) Look at a model home (C) Collect some viewer feedback (D) Go to the cafeteria
83.
According to the speaker, what event will be held tonight? (A) An anniversary party (B) A press conference (C) A board meeting (D) A product launch
84.
Why does the speaker say: “I’ll be driving to Holtsville from the office”? (A) To correct a mistake (B) To provide an excuse (C) To make an offer (D) To request directions
85.
What does the speaker say he needs to pick up? (A) Some promotional materials (B) Some refreshments (C) Customer surveys (D) Event programs
86.
Which department does the speaker most likely work for? (A) Product Development (B) Research (C) Engineering (D) Information Technology
87.
What does the speaker say recently happened? (A) Some certification classes began. (B) Name badges were handed out. (C) A virus infected some computers. (D) A manager retired.
88.
What does the speaker ask the listeners to do? (A) Sign an attendance sheet (B) Open a software program (C) Submit some photos (D) View a slideshow
89.
Where do the listeners most likely work? (A) At a software development company (B) At a book publishing company (C) At a graphic design firm (D) At a news website
90.
What is the speaker concerned about? (A) Addressing a customer complaint (B) Keeping up with competitors (C) Exceeding an annual budget (D) Improving employee productivity
91.
What does the speaker imply when he says: “we have technology interns starting next week”? (A) A task must be finished soon. (B) An assignment should be delayed. (C) Volunteers are needed to greet interns. (D) Interns can assist with a new project.
92.
Where is the speaker? (A) At a public library (B) At a history museum (C) At a community center (D) At a sports arena
93.
What will happen next week? (A) A new exhibit will be set up. (B) A fund-raiser will take place. (C) A local election will be held. (D) A construction project will begin.
94.
What are visitors encouraged to do? (A) Park on a side street (B) Wear ear protection (C) Donate money (D) Take photographs
95.
Where is the announcement being made? (A) At a supermarket (B) At a clothing store (C) At an office supply store (D) At a home garden center
96.
Look at the graphic. Which lane is the express lane? (A) Lane 1 (B) Lane 2 (C) Lane 3 (D) Lane 4
97.
According to the speaker, what can the listeners receive assistance with? (A) Checking a price (B) Moving large items (C) Getting a refund (D) Locating some merchandise
98.
Who most likely is the speaker? (A) A musician (B) An actor (C) A writing instructor (D) An art teacher
99.
What are the listeners asked to do? (A) Arrive early (B) Help clean an area (C) Silence mobile phones (D) Provide feedback
100.
Look at the graphic. On which date will there be a special guest? (A) June 7 (B) June 9 (C) June 13 (D) June 15
READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers in your test book.
PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
101.
Mr. Akagi was unable to buy tickets for the concert because -------- was sold out. (A) it (B) others (C) any (D) they
102.
Classes ------- using the new employee scheduling software will begin in December. (A) at (B) to (C) by (D) on
103.
Hillsdale Fabrics' ------- collection of leatherswas imported from Italy. (A) diversity (B) diversely (C) diversify (D) diverse
104.
A --------- of four dental hygienists spokeabout careers in their field. (A) plan (B) panel (C) support (D) version
105.
Ardentine Realty is ------------ seeking newrental properties for its portfolio. (A) actively (B) activate (C) activity (D) active
106.
This Friday, Zone Fly Cameras invites the public to a free aerial photography ------------. (A) picture (B) ticket (C) action (D) workshop
107.
The Ambury Prize recognizes research that is notable for its ----------- and innovation. (A) creative (B) creatively (C) creativity (D) creates
108.
This year the harvest parade will ----------- the village, beginning and ending at the townsquare.
(A) spin (B) circle (C) roll (D) loosen
109.
Questwiz, the library's newest database, ----------- a wide range of resource materials. (A) to contain (B) contains (C) container (D) containing
110.
After more than three years, the application for the new patent was ---------- approved. (A) already (B) finally (C) constantly (D) exactly
111.
The First Street Hotel has almost alwaysbeen fully booked since it ---------- last year. (A) had renovated (B) renovated (C) was renovating (D) was renovated
112.
Departments should not spend an ------------ amount of their budgets on office supplies. (A) equal (B) exciting (C) excessive (D) unknown
113.
Maxwell Copies prints brochures on thick, glossy paper that was ---------- selected for its quality and durability. (A) caring (B) careful (C) carefully (D) cares
114.
------------- Mr. Kamau has worked for Mombasa Communications for two years, he has never taken time off. (A) Although (B) But (C) Neither (D) Yet
115.
At the Morrighan Hotel, addressing customer feedback is of ---------- importance. (A) critique (B) critic (C) critically (D) critical
116.
Axofare's new computer program enables users to ------------ organize and retrieve data. (A) efficiently (B) irreversibly (C) vaguely (D) especially
117.
Trelmoni Corporation has just released its ----------- of the global stock market. (A) analysis (B) analytical (C) analyze (D) analyzed
118.
Liu's Foods is pleased to reveal the ---------- product in its famous soup line: pumpkin soup. (A) popularity of (B) as popular as (C) most popular (D) popular than
119.
The proposed city budget outlines various projects, ------------ renovations of the Fessler Road fire station. (A) these (B) including (C) even though (D) always
120.
The ------------ opening of the new bakery had to be postponed when a pipe burst in the kitchen. (A) scheduled (B) maintained (C) motivated (D) experienced
121.
Two associates in the accounting department are being ------------- for promotions. (A) consider (B) considerable (C) considered (D) consideration
122.
----------- the rock band Captain Zino decided to offer free tickets to their concert, sales oftheir album have reached record numbers. A. Since B. Besides C. As much as D. Not only
123.
------------ her interview, the committee agreed that Ms. Han was the best candidate for the supervisor job. (A) As in (B) Just as (C) Almost (D) After
124.
After monitoring the Hasher Corporation's inventory control process -------------- several days, the consultant identified the problem. (A) among (B) except (C) off (D) for
125.
Crane operators must check that all moving parts of the machine are fastened -------------- before use. (A) security (B) securely (C) secures (D) securing
126.
Use this coupon to ------------- a free quote for cloud storage services. (A) advertise (B) discount (C) develop (D) obtain
127.
By testing the ------------- of the vehicle in desert terrain, the designers proved that it worksperfectly in harsh conditions. (A) enduring (B) endurance (C) endures (D) endure
128.
The flashing yellow light serves as an -------------- that the camera's battery needs to be charged. (A) example (B) allowance (C) alert (D) administration
129.
Ms. Laura did not say ------------ about the plansfor a new employee break-room. (A) several (B) anything (C) each (D) someone
130.
Revenue growth exceeding 2 percent was seen ---------- all business segments this quarter. (A) across (B) into (C) prior to (D) above
PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 131-134 refer to the following e-mail.
To: Multiple Recipients From: Gold Star Bank Subject: Gold Star Bank App Date: 15 July Dear Customer: Here at Gold Star Bank, we take our customers and their needs seriously. As some of you know, we -------(131)--------- technical difficulties with our mobile app. -------(132)---------. The trouble started on 14 July when our system went down because of a software bug. We expect the app to be up and running -------(133)--------- the next twenty-four hours. -------(134)--------- banking transactions can be done at any of our branch locations and our automated cash machines are also working.
We apologize for any inconvenience.
Sincerely, Ravi Chadda Vice President of Customer Relations
131.
(A) to experience (B) experiencing (C) had experienced (D) are experiencing
132.
(A) Our engineers are working on this problem now. (B) The new mobile app is easy to use, and it is available for free. (C) We have several openings for customer service representatives. (D) We are announcing the opening of a new Gold Star Bank location.
133.
(A) if (B) within (C) as long as (D) above all
134.
(A) Unusually (B) Eventually (C) In the meantime (D) As an example
Questions 135-138 refer to the following information.
135.
(A) advertising (B) advertised (C) advertisement (D) advertises
136.
(A) For certain products this period may be extended. (B) Bethenie Industries stores are located in three countries. (C) An electronic receipt was generated at that time. (D) Product samples are available in stores.
137.
(A) agenda (B) sale (C) requirement (D) warranty
138.
(A) originally (B) original (C) origin (D) originality
Questions 139-142 refer to the following notice.
Healthy Foods Market has planned some exciting renovations in the coming weeks. During this time the store will remain open, but certain departments will be temporarily unavailable. Beginning on August 3, the refrigerated and frozen-food sections of the store -------(139)------- to be under construction. -------(140)-------, food from these areas will be unavailable while work is being completed. Remodeling should be finished by August 9. Store managers are confident that the -------(141)------- days of inconvenience will be well worth it.
-------(142)-------. At this event, there will be complimentary samples of some new food choices, including an expanded selection of nutritious, ready-to-eat lunch and dinner meals.
139.
(A) schedules (B) to be scheduled (C) scheduling (D) are scheduled
140.
(A) However (B) Therefore (C) Besides (D) Likewise
141.
(A) few (B) no (C) less (D) small
142.
(A) The store must close for three days. (B) Customers must park in the recently added parking area. (C) Ice-cream products will be available during the remodeling. (D) A special celebration will take place on August 12.
Questions 143-146 refer to the following article.
143.
(A) daily (B) weekly (C) monthly (D) yearly
144.
(A) The company seeks out the most profitable sectors in agriculture. (B) The company interviews researchers from across the world. (C) The research and development team then works to develop varietals that address these difficulties. (D) Their extensive research produces some of the most flavorful plants on the market.
145.
(A) region (B) regions (C) regional (D) regionally
146.
(A) he (B) she (C) we (D) they
PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following advertisement.
STAR FITNESS CLUB Grand Opening Event on 25 April
Come and join us as we open our newest club in Summerlake City in our brand-new building located at 714 Shadow Road. Come and see our state-of-the-art equipment and meet our experienced fitness trainers and instructors while enjoying healthy refreshments. Special Offer: Take 20 percent off your first 3 months! The offer is for new members only and cannot be combined with any other offer. The offer is available at all Star Fitness locations and is good until 30 June.
Visit www.starfitness.ca for more information, including a schedule of our fitness classes and club hours.
147.
What is indicated about Star Fitness Club? (A) It has just built a new facility. (B) It provides refreshments with paid membership. (C) it is currently selling its used exercise equipment. (D) It is open seven days a week.
148.
What is NOT mentioned about the special offer? (A) It expires at the end of June. (B) It can be used at any location. (C) It includes sessions with a personal trainer. (D) It is intended for new customers only.
Questions 149-150 refer to the following note.
Westerly Hotel 295 Prudence Ave. Atlanta, GA 30317
Dear Guest
Welcome to Atlanta. We are pleased you have chosen the Westerly Hotel.
A complimentary breakfast is served daily from 6:00 A.M. to 10:30 A.M. in our dining area located in the lobby. Enjoy an array of selections including eggs, oatmeal, pastries, fresh fruit, cereal, juice, coffee, and tea. Please be aware, however, that on May 2 breakfast will be served in the Fin Restaurant, located on the third floor, to accommodate a private event.
Regards, Malcolm Anderson, Manager Westerly Hotel
149.
What is a purpose of the note? (A) To request feedback on a recent stay (B) To inform a guest of a location change (C) To invite a guest to a private event (D) To announce the opening of a new hotel
150.
What is stated about the breakfast? (A) It is free of charge. (B) It is not available on weekends. (C) It will not be served on May 2. (D) It will soon feature more selections.
Questions 151-152 refer to the following notice.
Things Are Happening with the Southeast Rail Line—Time to Get Involved!
Plans are moving forward with the renovations to the Southeast Rail Line. The changes will create a faster, more convenient, more reliable alternative to traveling on the area’s congested roadways. Construction begins this September. Public meetings to solicit comments regarding design options for the new stations are scheduled for June, July, and August. Learn more about the meetings by visiting www.southeastrailproject.com/communityaffairs.
151.
When will construction start on the project? (A) In June (B) In July (C) In August (D) In September
152.
What will be discussed at the public meetings? (A) The reduction of roadway traffic (B) The source of construction materials (C) The design of the train stations (D) The schedule of the express trains
Questions 153-154 refer to the following text-message chain.
153.
For what kind of business does Mr. Farley most likely work? (A) A farm (B) A grocery store (C) A restaurant (D) A delivery service
154.
At 3:27 P.M., what does Mr. Farley mean when he writes: “I’m afraid we are all out”? (A) Staff members have no more ideas. (B) A deadline was missed. (C) Employees have left the workplace. (D) An item is not available.
Questions 155-157 refer to the following notice.
Attention, Members of the Belle Coffee Club:
— [1] —. Next week, Belle Coffee will debut our newest coffee creation, the Latte Slow Brew. —[2] —. Members of the Belle Coffee Club can get their first taste of this new treat at our flagship store at 200 Wellington Street. We invite you to stop by on January 12 and show your membership card for a complimentary cup of Latte Slow Brew and a pastry sample from our local partner, Yonge Confections. Choose from a variety of their fresh-baked muffins, including a flavour baked especially for Belle Coffee: the chocolate espresso muffin. —[3]—. Rollout at our other Belle Coffee locations will follow over the next four weeks. To learn more, visit bellecoffee.ca. —[4] —.
Enjoy!
155.
What will Belle Coffee do on January 12 ? (A) Merge with Yonge Confections (B) Open a second location (C) Introduce a new product (D) Start a membership program
156.
According to the notice, what is available on the website? (A) A coupon (B) A recipe (C) An application form (D) A schedule
157.
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “Additional coffee products and pastries will be available for purchase.” (A) [1] (B) [2] (C) [3] (D) [4]
Questions 158-160 refer to the following bulletin.
Dalston Opera News
Season Tickets Now Available Purchase your season tickets now at www.dalstonopera.com/seasontickets. May 4-12: Sigrun (2 hours with 1 intermission) July 6-14: Le Lapin (3 hours with 2 intermissions) September 14-22: The Shipmasters Garden (90 minutes with no intermission) November 30-December 8: Orkestia (4 hours with 3 intermissions)
Performances will take place at the Saloudi Auditorium beginning promptly at 8:00 PM.
Artist-in-Residence Series Our rotating artist-in-residence program aims to bring new voices into the performances of our regular cast. Join us for a special series of noon matinee performances by these artists and help us celebrate the next generation of talent coming into the field of opera from around the globe. Each performance will feature a medley of opera favorites selected and performed by one of our artists-in-residence.
May 4: Diane Shimoda July 6: Kalim Patton September 14: Claudia Godin November 30: Nicolai Souza
158.
What opera will be performed without a break? (A) Sigrun (B) Le Lapin (C) The Shipmaster’s Garden (D) Orkestia
159.
What is probably true about the artists-in-residence? (A) They are all from the Dalston area. (B) They are younger than the regular performers. (C) They are professionally trained as dancers. (D) They are all well-known around the world.
160.
Who most likely will perform in Le Lapin ? (A) Ms. Shimoda (B) Mr. Patton (C) Ms. Godin (D) Mr. Souza
Questions 161-163 refer to the following article.
161.
What is NOT mentioned in the plans for the shipyard? (A) Office spaces (B) Entertainment (C) Ashopping section (D) Eating establishments
162.
What is suggested about the Muelker Shipyard? (A) It will be featured in a video. (B) It will have a monument to former workers. (C) Local residents appreciate its history. (D) A ship is currently being built there.
163.
The word “serving” in paragraph 3, line 7, is closest in meaning to (A) attending (B) functioning (C) distributing (D) presenting
Questions 164-167 refer to the following memo.
MEMO
To: Customer Service Team
From: Scott Davis, Director of Customer Service
Date: July 22
Today kicks off Harkness Clothiers’ Customer Service Appreciation Week. I want to take this opportunity to thank you for your dedication and professionalism this year. — [1] —. Each one of you has delivered exceptional customer service. Management is proud of what you have achieved as a team. — [2] —. We understand that last year’s merger with Sporting Clothes, Inc., was confusing and difficult at times. Your service stayed steady throughout the process and you provided a seamless transition for our clients. What a great accomplishment!
— [3] —. On Tuesday, starting at 8 A.M., everyone will be treated to a breakfast served with coffee, pastries, and fruit. On Wednesday, we will have a potluck lunch in the afternoon. On Thursday, we will host a team dinner at Mo’s Bistro after work. On Friday, there will be contests after lunch where you can win prizes. — [4] —. I am excited about this week and hope you enjoy it.
164.
Why did Mr. Davis write the memo? (A) To ask employees to attend a training session (B) To request that employees work overtime (C) To provide details of a celebration (D) To announce the end of a project
165.
What is suggested about Harkness Clothiers? (A) It has combined with another company. (B) It gives awards to staff every year. (C) It manufactures a line of waterproof clothes. (D) It has a very small customer service team.
166.
When will an event take place in the morning? (A) On Tuesday (B) On Wednesday (C) On Thursday (D) On Friday
167.
In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong?
“To show our appreciation, management is providing some opportunities to have fun this week.”
(A) [1] (B) [2] (C) [3] (D) [4]
Questions 168-171 refer to the following notice.
Friends of the Chesterton Public Library Book Sale
The Chesterton Public Library will host its annual book sale this weekend on the library’s second floor. The hours are Saturday, November 16, 9:00 A.M. to 5:00 P.M., and Sunday, November 17, 12:00 noon to 5:00 P.M. A special preview sale for the Friends of Chesterton Public Library (FCPL), the library’s volunteer support group, will be held on Friday, November 15, from 4:00 P.M. to 8:00 P.M.
The sale will include books that the library no longer lends, as well as books donated by the public. Proceeds will be used to develop a children’s reading room.
We welcome donations of books for all ages, in all genres, in both paperback and hardcover. Please, note, however, that books that are torn or otherwise defaced will be rejected. Sorry, no magazines or journals, please. Donations for this event will be accepted through Friday, November 8, and can be dropped off at the front desk during the following times:
Monday to Thursday: 9:00 A.M. to 11:00 A.M.
Wednesday: 1:00 P.M. to 8:00 P.M.
Friday: 9:00 A.M. to 3:00 P.M.
Thank you for your support!
168.
Who can attend the sale on Friday? (A) Paid staff (B) Volunteers (C) Young children (D) Financial donors
169.
The word “welcome” in paragraph 3, line 1 is closest in meaning to (A) accept (B) greet (C) honor (D) satisfy
170.
What is indicated about journals? (A) They are located on the second floor. (B) They will be sold to volunteers only. (C) They cannot be borrowed. (D) They cannot be donated.
171.
When can donations be dropped off in the evening? (A) On Monday (B) On Wednesday (C) On Thursday (D) On Friday
Questions 172-175 refer to the following chat discussion.
CHAT
Lily Park (4:03 P.M.) Hello, everyone. I just want to check in with you before the weekend. Kaz, how did your meeting with Blumfield Associates go?
Kaz Fedorowitz (4:10 P.M.) It could not have been better. They are purchasing 40 new laptops with a service agreement. I've got the signed contract in hand.
Lily Park (4:11P.M.) Outstanding! Nice way to wrap up the week.
David Esposito (4:12 P.M.) Congratulations! This one puts you over the top. You are now the top salesperson for the third month in a row.
Danielle Becker (4:13 P.M.) That's great news, Kaz. By the way, if you can get all your receipts to me as soon as you are back in the office, you will get your travel reimbursement check early the following week.
Kaz Fedorowitz (4:14 P.M.) Are you sure about that? Didn't Michael Lim just land a big sale?
Lily Park (4:15 P.M.) Unfortunately, Michael's customers backed out at the last minute. They decided to lease computers and printers from another firm rather than purchase new equipment.
Kaz Fedorowitz (4:17 P.M.) That's too bad. And thanks for taking care of that, Danielle. Danielle Becker (4:18 P.M.) My pleasure!
Lily Park (4:19 P.M.) Have a wonderful weekend, everyone.
172.
In what type of business are the writers involved? (A) Real estate (B) Travel services (C) Office technology (D) Financial consulting
173.
What most likely is Ms. Park’s job title? (A) Advertising specialist (B) Director of human resources (C) Bookkeeper (D) Sales division manager
174.
What is indicated about Mr. Lim? (A) He was not able to complete a sale. (B) He is currently away on business. (C) He is a new member of the writers’ department. (D) He has just signed a contract.
175.
At 4:18 P.M., what does Ms. Becker most likely mean when she writes: “My pleasure!”? (A) She is happy to help in refunding some travel expenses. (B) She is pleased to have successfully obtained a new client. (C) She feels relieved that it is the end of the workweek. (D) She is glad to have suggested leasing equipment.
Questions 176-180 refer to the following advertisement and e-mail.
176.
What is implied about Loretti Printing Co.? (A) It has a physical retail location. (B) It is merging with a card company. (C) It is seeking experienced designers. (D) It has expanded its paper selection.
177.
According to the advertisement, what can customers do on the company’s website? (A) Give feedback about the company (B) Design their own business cards (C) Join a company mailing list (D) Enter a code for a discount
178.
What type of card stock did Mr. Thibault most likely order? (A) Matte (B) Glossy (C) Textured (D) Metallic
179.
Why did Mr. Thibault replace the logo on his order? (A) It was not aligned properly. (B) It was an incorrect file size. (C) It was for the wrong company. (D) It was an outdated image.
180.
In the e-mail, the word “reflects” in paragraph 2, line 3, is closest in meaning to (A) returns (B) matches (C) considers (D) shines
Questions 181-185 refer to the following Web page and e-mail.
181.
According to the web page, what is true regarding the series of screenwriting classes? (A) Morning classes are available. (B) The deadline to apply is January 10. (C) Class sizes are limited to ten students. (D) Classes are held every weekday night.
182.
What must be included with the application? (A) A deposit on the tuition fee (B) A brief personal history (C) A proof of residency form (D) Two published screenplays
183.
What is the purpose of Mr. Hartzog’s e-mail? (A) To explain his numerous awards (B) To outline the first class assignment (C) To encourage a fellow writer to apply (D) To respond to a student’s application
184.
What is indicated about Mr. Hartzog? (A) He heads the application committee. (B) He has taught at GCSW for 25 years. (C) Eight of his screenplays have won awards. (D) Three of his screenplays take place in Green City.
185.
What is Mr. Hampton asked to do? (A) Complete an attached form (B) Send contact information (C) Apply for financial aid (D) Send a sample script
Questions 186-190 refer to the following e-mail, review, and event schedule.
186.
Who most likely is Ms. McNally? (A) A receptionist (B) A banquet chef (C) An event organizer (D) A cafe owner
187.
What problem is described in the e-mail? (A) An event has been canceled. (B) A hotel is closing. (C) A repair bill was not paid on time. (D) An industrial appliance is not working.
188.
What can be concluded about Mr. Nichols? (A) He did not enjoy a meal. (B) He arrived 25 minutes late for a luncheon. (C) He is a guest at the Insley Hotel. (D) He is a frequent customer at a restaurant.
189.
What does the event schedule indicate? (A) Tour participants will travel on foot. (B) Entertainment will be provided in the lobby. (C) Attendees must register for the job fair. (D) All activities take place in the afternoon.
190.
What is suggested about the networking dinner? (A) It will feature a talk by Mr. Bagley. (B) It had to be postponed to a later time. (C) It is intended for accounting students. (D) It was moved from its original location.
Questions 191-195 refer to the following web page, e-mail, and form.
191.
In what industry does Antizio International do business? (A) Building materials (B) Commercial advertising (C) Computer manufacturing (D) Fashion design
192.
What advantage does Antizio International offer to clients? (A) Its employees are bilingual. (B) Its products have a good reputation. (C) Its delivery fees are waived for frequent customers. (D) Its payment plans are flexible.
193.
What color of the Brittany product line can be ordered after April 1 ? (A) Country red (B) Violet (C) Taupe (D) Soft green
194.
Why is Mr. Lin returning merchandise? (A) He purchased more of the product than he needed. (B) He is not pleased with the color of the product. (C) The product sent to him was the wrong size. (D) The product was damaged during shipping.
195.
Why will Mr. Lin’s refund request most likely be rejected? (A) He bought an item that was custom designed. (B) He failed to include proof of purchase. (C) He returned a product after a deadline had expired. (D) He forgot to ask for a return authorization number.
Questions 196-200 refer to the following e-mails and schedule.
196.
What is the purpose of the first e-mail? (A) To announce the hiring of new staff members (B) To invite employees to a celebration (C) To outline a plan for a company’s growth (D) To recognize high-performing employees
197.
In what area does Zikomo Solutions specialize? (A) Computer manufacturing (B) Accounting (C) Transportation (D) Customer service
198.
What does the schedule indicate about the workshops? (A) Several are held on the same day. (B) Some are held at Zikomo’s office. (C) They typically last a full day. (D) They are usually filled to capacity.
199.
Who is most qualified to lead the workshop on May 4 ? (A) Mr. Garrison (B) Ms. Okoro (C) Mr. Patel (D) Mr. Gorospe
200.
What does Ms. Snyder suggest about her employees’ training experience? (A) The parking options were convenient. (B) The May 2 session was too short. (C) The topics were not interesting. (D) The trainer arrived late.